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#CANNOT INSTALL VIRUS PROTECTION SOFTWARE#
#CANNOT INSTALL VIRUS PROTECTION PASSWORD#
#CANNOT INSTALL VIRUS PROTECTION PC#
#CANNOT INSTALL VIRUS PROTECTION LICENSE#
#CANNOT INSTALL VIRUS PROTECTION WINDOWS 7#

#CANNOT INSTALL VIRUS PROTECTION LICENSE#

If you agree, select the check box next to Accept all terms of the preceding license agreement, click Next, and then follow the onscreen instructions through the next few steps. If you are prompted to run the file as an administrator, click Yes. To do this, insert the USB flash drive or CD into the infected computer, and then double-click the downloaded file on the removable media. On an uninfected computer, browse to the Microsoft Safety Scanner download page, and then click Download Now.Ĭlick Save as, and then save the file to a USB flash drive or a blank CD.Īfter the file download is finished, run the file on the infected computer. Save the Microsoft Safety Scanner to removable media on an uninfected computer, and then run the tool on the infected computer. Method 1: Run the Microsoft Safety Scanner from removable media If a malware infection is preventing you from downloading the Microsoft Safety Scanner to your computer, use one of the following methods to download and run the tool. You cannot download the Microsoft Safety Scanner to your computer because your computer is infected by malware.

If there are no more replies from me, the progra\mme is working acceptably.Microsoft Safety Scanner More. Managed to follow them without too much stress. Thanks for the step by step instructions.

it did appear beside the tabs there before it stopped working.

#CANNOT INSTALL VIRUS PROTECTION WINDOWS 7#

still no two coloured McAfee symbol on IE 11 (I am on Windows 7 on the desktop), not checked Firefox yet. scrolled down My Security Settings to BT Virus Protect and there STILL is the purple Download box! Nothing about licences etc!Īt the moment, all the features of the McAfee dashboard, shortcuts etc are working. clicked on manage my extras, clicked on Manage BT Virus Protect. gone through the whole process of setting up all the schedules and everything on the McAfee/BTVirus Protect 'dashboard'. Once again I have downloaded McAfee again. Once again, I have uninstalled everything as per the given instructions.

#CANNOT INSTALL VIRUS PROTECTION PC#

By deactivating you're freeing up a licence so that you can install BT Virus Protect on a new PC or Mac Click the tab showing the computer you want to deselect.Click on the "Manage BT Virus Protect" link within the "BT Virus Protect" section.Click on the "BT Virus Protect" icon under the "Your smarter broadband extras" section.Once you've logged into My BT, scroll down and click on the Manage your extras button.You've mentioned a problem with your licence. Once the program shows that BT Virus Protect is uninstalled Click Finish.Tick the box beside "Uninstall Site Advisor".Find "McAfee Internet Security Uninstaller" in the list and double click on it.Click Go from the "Finder" window and select Applications.When it's finished, you'll need to restart your computer again.Once launched, follow the on-screen instructions.

#CANNOT INSTALL VIRUS PROTECTION PASSWORD#

You might be asked for your computer's administrator password before you can launch it Or you can save the file to your computer and run it from there by double-clicking on it.

Click on Run to run it there and then.

Once your PC's finished restarting, you'll need to run the BT Virus Protect removal tool to remove all traces of it.

#CANNOT INSTALL VIRUS PROTECTION SOFTWARE#

Once the software has been removed, click on Restart now to restart your PC.

On the next screen, select both the "BT Virus Protect" and "SiteAdvisor" check boxes and then click Remove.

Select BT Virus Protect from the list and click Change/Remove Use Add or Remove Program to remove BT Virus Protect from your program list. How do I remove it? Removing BT Virus Protect from a PC Are you getting any error messages? can you give us a screen grab of what you're seeing?ĭid you use the removal tool? If not see I don't want BT Virus Protect anymore. Sorry you're having problems with your Virus Protect. Anyone any idea what is going wrong ? Can anyone suggest some easy solutions that an amateur can understand? Sorry to be so long winded but I am trying to cover all the issues. I got a pop up from McAfee telling me my licence was up for renewal! The 'active' on my account is in faint print the 'subscription' in brighter script. If I click help I am taken to BT and the vicious circle starts again! I was advised to use the virtual technician. the desktop I was using and had downloaded the programme! I now find that the 'shortcuts' do not seem to work. Since having the redownload McAfee again, when it stopped working, I was told they had found an unprotected device. Though getting that far nearly caused a meltdown because I canot cope with live chat or phone calls, I need time to think through what I want to say.

I was advised to uninstall McAffee and redownload. Then I noticed my account dashboard was still showing 'download'. I downloaded this and it never seemed to work properly on IE 11 though on Mozilla, the webadviser symbol was always visible.